FAQ
Yes, Urban Runway ships worldwide. Delivery times and costs vary by region. Estimated shipping fees will appear at checkout before you confirm your order.
We accept major credit and debit cards, PayPal, and secure local payment gateways where available. All transactions are encrypted for safety.
Yes, you can return or exchange items within 14 days of delivery, provided tags are intact. Refunds are issued to the original payment method, or you may choose store credit.
Our size guide provides international conversion charts. If you are between sizes, we recommend choosing the larger size for comfort. For extra help, contact our support team.
Once your order has shipped, you will receive an email with a tracking number and link. You can use this to follow your package in real time until it reaches your address.